Privacy Policy

1. Introduction

AnkJyotii ("we," "our," or "us") operates echonest.co.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our numerology services.

2. Information We Collect

2.1 Personal Information

• Name
• Email address
• Phone number
• Date of birth
• Birth time and place (optional)
• Payment information (processed securely through PayU)

2.2 Usage Data

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

3. How We Use Your Information

• Generate personalized numerology reports in your selected language
• Process payments and deliver reports via Email and WhatsApp
• Send order confirmations and report delivery notifications
• Send reports to your email address and WhatsApp number
• Provide client support via email and WhatsApp (+91 90493 20313)
• Improve our services and website functionality
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure payment processing through PayU (PCI DSS compliant)
• Regular security audits and updates
• Restricted access to personal data
• Encrypted database storage

5. Third-Party Services

We use the following third-party services:

• PayU: Secure payment processing (subject to PayU's Privacy Policy)
• Gmail (Google): Email delivery service for sending reports and communications
• WhatsApp (Meta): Instant report delivery and customer support
• Google Analytics: Website analytics and performance tracking
• Meta Pixel: Marketing analytics and ad optimization

These services may collect and process data as per their own privacy policies. Your information is shared only to the extent necessary to provide our services.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• Lodge a complaint with relevant authorities

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect information from children under 18.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

For any privacy-related questions or concerns, please contact us at: